c88 casino Terms
& Conditions

These Terms & Conditions ("Agreement", "Terms") govern the relationship between c88 casino ("the Platform", "we", "us", "our") and any individual ("you", "the User", "the Player") who accesses, registers with, or makes use of any service provided through the c88 casino website at c88casino.app and all related sub-pages and features.

By creating an account, logging in, making a deposit, claiming a bonus, or placing a bet on c88 casino, you confirm that you have read this Agreement in its entirety, that you understand its contents, and that you agree to be legally bound by all provisions contained herein. If you do not agree with any part of these Terms, you must not use the c88 casino platform.

These Terms are written in English and are intended for players accessing the platform from Pakistan. All services are provided in Pakistani Rupees (PKR). References to currency throughout this Agreement refer to PKR unless otherwise stated.

2.1 Age Requirement. You must be 18 years of age or older to register and use c88 casino. This requirement is absolute and non-negotiable. c88 casino reserves the right to request proof of age documentation at any point during the account lifecycle. Any account found to belong to a person under 18 will be immediately suspended, all balances held pending investigation, and the matter may be referred to appropriate authorities.

2.2 Registration Information. When creating an account, you agree to provide accurate, current, and complete information. This includes your legal name, a valid Pakistani mobile number, a working email address, and your date of birth. You are responsible for keeping this information up to date.

2.3 One Account Per Individual. Each individual is permitted to hold one and only one active c88 casino account. Duplicate accounts, whether created under the same or different identity details, are prohibited. c88 casino employs automated and manual checks to identify multiple accounts. Where duplicates are found, all associated accounts may be closed and balances forfeited.

2.4 Identity Verification (KYC). c88 casino operates a Know Your Customer (KYC) process. You may be required to submit copies of government-issued identification, utility bills, or other documents to verify your identity, age, or payment method. Failure to complete KYC within a reasonable timeframe may result in withdrawal restrictions or account suspension.

• Acceptable identity documents include CNIC (Computerised National Identity Card), passport, or driving licence.
• Proof of address documents must be dated within 90 days of submission.
• All documents are handled in accordance with our Privacy Policy.

3.1 Security. You are solely responsible for maintaining the confidentiality of your c88 casino login credentials — your username and password. You must not share your login details with any other person. c88 casino will not be liable for losses incurred as a result of unauthorised access to your account that arises from your failure to keep credentials secure.

3.2 Notification of Breach. If you believe that your account has been accessed by an unauthorised party, you must notify c88 casino support immediately. Prompt notification allows us to take protective action, including temporarily suspending the account.

3.3 Account Balance. Your c88 casino account balance is held in PKR and represents real funds you have deposited or winnings you have accumulated. The balance does not earn interest. c88 casino does not act as a bank and your account balance is not a deposit product.

3.4 Inactive Accounts. An account that has not had any login, deposit, or withdrawal activity for a period of 12 consecutive months may be classified as inactive. c88 casino reserves the right to deduct a monthly administrative fee from inactive account balances after this period. Players will be notified by email prior to any deduction.

4.1 Accepted Payment Methods. c88 casino accepts deposits and processes withdrawals via Easypaisa, JazzCash, SadaPay, Raast inter-bank transfers, HBL, UBL, and MCB Bank. All transactions are denominated in PKR. Additional payment methods may be added or removed at the platform's discretion.

4.2 Deposit Terms. Deposits are credited to your c88 casino account balance as soon as they are confirmed by the payment provider. c88 casino does not charge fees on standard deposits, though your payment provider may apply their own charges. Minimum deposit amounts are displayed in the cashier at the time of transaction.

4.3 Withdrawal Processing. Withdrawal requests are reviewed and processed within the timeframes communicated in the cashier. Most Easypaisa and JazzCash withdrawals are processed within 15 minutes. Bank transfers may take 1–3 business days depending on the receiving bank's processing schedule.

4.4 Withdrawal Verification. Before a withdrawal is approved, c88 casino may require you to complete or update your KYC verification. Withdrawal can only be made to payment methods previously used for deposits or those registered to your verified identity. c88 casino reserves the right to impose additional verification steps for large withdrawals.

4.5 Funds Integrity. You confirm that all funds deposited to your c88 casino account originate from a legitimate source and are not derived from unlawful activity. c88 casino cooperates fully with anti-money laundering regulations and may freeze or report accounts where suspicious financial activity is detected.

5.1 General Bonus Terms. All bonuses, free bets, cashback offers, and other promotional incentives offered by c88 casino are subject to individual terms that will be published alongside each promotion. In the event of a conflict between a specific promotion's terms and this Agreement, the specific promotion terms take precedence for that offer only.

5.2 Wagering Requirements. Bonus funds are subject to a wagering requirement before they can be withdrawn as cash. The specific wagering multiplier applicable to each bonus is stated in the offer's individual terms. Wagering requirements must be met within the validity period of the bonus, or the remaining bonus balance and any winnings derived from it will be forfeited.

5.3 One Bonus Per Household. Promotions are available to one account per household, IP address, device, and payment method. Circumventing this restriction is considered misuse of the bonus system and may result in all bonus funds being voided.

5.4 Bonus Misuse. c88 casino reserves the right to withhold, void, or recover bonus funds and associated winnings if we reasonably determine that the bonus has been claimed under false pretences, through the use of automated software, through collusion with other players, or in any other manner inconsistent with the spirit of fair play.

6.1 Game Fairness. All casino games available on c88 casino use certified Random Number Generator (RNG) technology audited by independent third-party testing agencies. Live dealer games are conducted by trained croupiers under continuous surveillance. c88 casino does not manipulate game outcomes.

6.2 Betting Limits. Minimum and maximum bet amounts are set for each game and are displayed within the game interface before any bet is placed. c88 casino reserves the right to impose bet restrictions on individual accounts where unusual betting patterns are detected.

6.3 Void Bets. c88 casino reserves the right to void any bet placed on an event or game outcome that was subject to a technical error, incorrect odds publication, or other manifest error. In such cases, the stake will be returned to your account balance in PKR.

6.4 Sporting Events. For sports betting, the rules applicable to each sport are set out in the specific sport's betting rules section of the platform. In-play bets are accepted subject to system availability. Bets placed after the official start of an event may be voided at c88 casino's discretion.

6.5 Jackpot Games. Progressive jackpot games display a running prize total that reflects the live pool value. Jackpot wins are subject to verification before funds are credited. c88 casino reserves the right to withhold a jackpot payment pending verification of eligible play.

The following activities are strictly prohibited on c88 casino and will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Underage gambling. Allowing or encouraging any person under 18 to access or use your c88 casino account.
• Fraudulent registration. Providing false information during account registration or KYC verification.
• Multiple accounts. Registering or operating more than one account for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Automated play. Using bots, scripts, macros, or any form of automated software to interact with c88 casino games or the betting platform.
• Collusion. Coordinating with other players to gain an unfair advantage in multiplayer games or poker-style formats.
• Exploitation of errors. Deliberately exploiting technical malfunctions, game bugs, or pricing errors to place bets that would not otherwise be available.
• Money laundering. Using c88 casino accounts to process funds derived from illegal activity or to conceal the origin of funds.
• Chargebacks. Initiating fraudulent chargebacks through a payment provider for deposits made to a c88 casino account.

8.1 Player Welfare. c88 casino is committed to promoting responsible gambling. We provide tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, and self-exclusion options. These tools can be accessed directly from your c88 casino account settings.

8.2 Self-Exclusion. If you believe you have developed a problematic relationship with gambling, you may request a self-exclusion period from c88 casino. Self-exclusion can be temporary (a specified number of days, weeks, or months) or permanent. Once a self-exclusion is in place, c88 casino will not accept deposits or allow gameplay from the affected account for the duration of the exclusion.

8.3 18+ Policy. c88 casino enforces a strict minimum age policy of 18 years. We do not knowingly allow minors to access the platform, claim bonuses, or place bets. Players who have concerns about minors accessing the platform are encouraged to use parental control software to restrict access to gambling websites.

For further guidance on responsible gaming, please visit our dedicated Responsible Gaming page.

9.1 Ownership. All content on the c88 casino platform — including but not limited to the brand name, logo, website design, game graphics, text, software, and compiled databases — is the intellectual property of c88 casino or its licensed partners. This content is protected by applicable intellectual property law.

9.2 Permitted Use. You are granted a limited, non-exclusive, non-transferable licence to access and use the c88 casino platform for personal, non-commercial entertainment purposes. This licence does not include the right to copy, modify, distribute, sell, frame, scrape, or commercially exploit any c88 casino content.

9.3 Third-Party Content. Game titles and associated media available on c88 casino may be provided by third-party game developers. All such content is used under licence. c88 casino makes no claim of ownership over third-party game content.

10.1 Platform Availability. c88 casino endeavours to maintain uninterrupted service but does not guarantee continuous availability of the platform. Scheduled maintenance, technical issues, or events beyond our reasonable control may result in temporary unavailability. c88 casino will not be liable for losses incurred as a result of platform downtime.

10.2 Gambling Losses. Gambling involves financial risk. Losses incurred through legitimate gameplay on c88 casino are the responsibility of the player. c88 casino will not refund genuine gambling losses under any circumstances.

10.3 Force Majeure. c88 casino shall not be held liable for failure to fulfil any obligation under these Terms where such failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, civil unrest, government action, or telecommunications failures.

10.4 Maximum Liability. To the maximum extent permitted by applicable law, c88 casino's aggregate liability to any individual user for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that user in the 30-day period immediately preceding the claim.

Your use of c88 casino involves the collection and processing of personal data as described in our Privacy Policy. By accepting these Terms, you also acknowledge and agree to the practices described in the Privacy Policy, which forms part of this Agreement by reference.

c88 casino collects personal information including your name, contact details, payment information, and gameplay data for the purposes of account management, KYC verification, fraud prevention, responsible gaming compliance, and improving platform services.

We do not sell your personal data to third parties for their own marketing purposes. Data may be shared with licensed payment processors and regulatory authorities where required by law. For full details on data handling, please review our Privacy Policy.

12.1 Amendments. c88 casino reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to users via the website or by email to the registered address. The amended Terms will take effect upon publication. Continued use of the platform after an amendment constitutes your acceptance of the revised Terms.

12.2 Account Closure by User. You may request the closure of your c88 casino account at any time by contacting our support team. All outstanding wagering requirements must be cleared before remaining real-money balances are released for withdrawal. Bonus funds that have not met wagering requirements will be forfeited upon account closure.

12.3 Account Closure by c88 casino. c88 casino reserves the right to suspend or permanently close any account — with or without notice — where the account holder has breached these Terms, engaged in prohibited activity, or where closure is required to comply with legal obligations. In the event of termination for cause, c88 casino may retain funds pending investigation.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws governing online gaming operations under which c88 casino operates. Any disputes that cannot be resolved informally shall be referred to arbitration or the competent judicial authority as determined by the applicable governing jurisdiction.

Nothing in this clause limits your rights as a consumer to seek recourse under the laws of your country of residence, including Pakistan, where those rights cannot be contractually excluded.

If you have questions about these Terms & Conditions, wish to raise a dispute, or need assistance with your c88 casino account, our support team is available 24 hours a day, seven days a week.

• Live Chat: Available directly within your logged-in c88 casino account dashboard. This is the fastest way to reach the support team for urgent account issues.
• Email Support: [email protected] — for non-urgent enquiries including KYC document submissions and formal complaints. Please note this is a plain text address and is not a clickable link.
• Response Times: Live chat queries are typically answered within a few minutes. Email responses are provided within 24 hours for standard enquiries and within 72 hours for formal complaints.

When contacting support regarding a specific account issue, please have your registered mobile number and account username ready to allow the team to assist you quickly.